Terms & Conditions
Last updated: June 2026
1. Acceptance of Terms
By accessing and using Piview ("the Platform"), you agree to comply with these Terms and Conditions. If you do not agree with any part of them, you must not use the Platform.
2. Service Description
Piview is a digital platform that provides AI-assisted architectural rendering services. Users can generate visualizations of facades, interiors, landscaping, and master plans based on parameters entered into the platform.
3. Registration and Account
To use the Platform, users must register and create an account. Users are responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account.
4. Credits and Payments
The Platform operates on a credit-based system. Credits are purchased through payments made on the platform. Each generated render consumes a specific amount of credits, which is displayed before confirming the generation.
Purchased credits are non-transferable and non-refundable, except in cases of duly verified system errors.
5. Payments and Receipts
Payments are processed through Stripe, which securely handles credit card charges. The merchant name appearing on the user's bank statement will be the name registered with Stripe.
Piview offers prepaid credits in fixed amounts. There are no subscriptions or recurring charges. Each credit purchase is a one-time transaction.
For tax invoice requests, please contact us through the support channel. Issuance is subject to applicable tax legislation.
6. Acceptable Use
Users agree to use the Platform only for lawful purposes and in accordance with these Terms. The following is prohibited:
- Using the Platform to generate illegal, offensive, or infringing content.
- Attempting to breach the Platform's security or access other users' data.
- Reverse engineering, modifying, or distributing the Platform's code.
7. Intellectual Property
The software, design, logos, and content of the Platform are owned by Piview. Renders generated by users are owned by those users, but Piview reserves the right to display anonymous renders for promotional purposes within the platform.
8. Limitation of Liability
Piview provides the Platform "as is," without warranties of continuous availability, accuracy, or fitness for a particular purpose. In no event shall Piview be liable for indirect, incidental, or consequential damages arising from the use of the Platform.
9. Governing Law
These Terms are governed by the laws of the United Mexican States. Any disputes shall be submitted to the competent courts in Mexico.
10. Contact
For any questions, clarifications, or invoice requests, you can contact us through the channels available on the Platform.